Our Services

Product dimensions.
Items are measured in centimeters (width X height X wide).

Payment Options.
We accept Visa, MasterCard, American Express, and Discover through Google checkout at this moment.


CREDIT CARD PROCESSING:
If you would like to pay by credit card, you need to know that all credit card transactions take place through Google checkout Solution. They provide a secure on-line server so your transactions are protected. To shop, simply browse the flower Galleries, and place items you want to purchase in your shopping cart. When you are finished, click on the Check Out option.

24 HOUR PROCESSING:
All daily orders confirmation received before 8pm (Pacific US time) will be processed on the same day in Korea.(Unless there is a specify delivery date) Destinations outside of Seoul, Korea will be processed within 24 to 48 hours.

FLOWER AVAILABILITY:
We will take the utmost care to insure that your order is processed according to your specifications. Due to seasonal changes and availability, we may on occasion need to replace a type of flower with an equivalent size, shape and color tone due to availability during a particular season.

At checkout, please provide:
1. Recipient name (inside shipping address)
2. Recipient mobile or phone number for verify the location with the recipient.
3. Your contact information: Name, e-mail, available phone number.
4. Detailed delivery addresses for fast delivery.
5. Preferred delivery date (at delivery local Korea time).
6. Your personal message or note to recipient.

Customer's responsibility.
It is important for you to provide correct order information for your gift! Including recipient's name, address or phone number. If any of the information is incomplete or inaccurate, it will most likely result in the product NOT being delivered on the designated day. The cost of any reshipped products due to incorrect address information is the sender's responsibility. Address corrections will be subject to carrier handling or correction fees (approximately $10). Therefore, please check all shipping information carefully.Put here your Conditions of Use information.

Frequently Asked Questions (FAQ).

How to place an order?
1. If you hasn't an account than create an account or has an account than log in first.
2. Choose your item and click on the button of Add to Cart.
3. When you finished at your cart than click on the button of Google checkout for going to the payment process.
4. If you want to put gift message and delivery instruction on your order than you can using send message through Contact Us or mail to info@Giftskorea.com If you not leaved instruction than we will deliver your order with our standard gift message in same day delivery(Within 24 Hours).

What happens after I place an order?
After placing your order online you will receive an “Order confirmation “Page, which will have an online order confirmation number on it. This is confirmation that your order was successfully been placed. If there are any problems with your order, one of our customer service associate will contact you by phone or email.  Please print and save your confirmation page for your information.

What if I do not receive an order confirmation via email?
An order confirmation message should be e-mail to you shortly after we receive your order.  However, If you do not receive the email within a few hours of placing your order, please feel free to contact via email to ensure that your order is being processed.

Can I change the delivery address or date of delivery?
Change of the delivery address or date of delivery is possible, as long as your gift has not been delivered or is not on its way to being delivered. To request a change of your order’s delivery please email us at info@GiftsKorea.com. Please include your order number.

Can I cancel my order?
You can cancel your order at anytime prior to shipping. However, if your gift is en route or delivered, we will be unable to cancel the order.  Please complete the Contact Us page to cancel an order and you will need to include the order #.  Please note that without the Order # our response to your inquiry will be delayed.

When will my credit card be charged?
We will attempt to secure authorization on your credit card at the point of purchase online. If there is a problem securing this authorization you will be notified on the spot and prompted to use another card.

Can I write shipping information in English or Korean?
Yes, you can write shipping information either in English or Korean. It is very important that you indicate the phone number of the recipient to verify the address information.